Love: Fallacy in the World of a Call Center Agent

first published: 05 April 2010 at 10:05PM

by: Silver

They say or I can say that sometimes the word "love" in this industry is just a game of fallacy. They say one can never be serious in engaging into a commitment. Well, sometimes it is true. In this world created by fabricated imagination, people here sometimes don't dare to intrude inside the boundaries of reality. Thus, making a world of our own wherein rules are subjective and sense driven!

You live, you work, and sleep. This is the pattern that defines the life of a call center agent. Our life! This entirety makes up our mundane days and that is it. As you or we go on, we are consumed by the influx of a force that overwhelms everybody. This force makes us think of how hollow we are. That the truth about the production floor is, it is filled with people but just an empty stage of individuals. But then for a moment you saw a different being, a creature that would make this mundane existence worth living. A color amidst the pitch black carpet of the man-eat-man world that we live in.

There are people in this world of our own. People that we call friends. Unique and identified by the his/her own set of problems. But no matter how we are all separated by individuality, once we hear that beep. We all answer and deliver the undying opening spiel. We say it with care and attention giving out a tone of all out care. With such, the borders of geography is minimized or at least closed. We become one with the customer. For a moment we connect and then they are gone. We wait for the next beep. In a slow fashion people here becomes a used-up brochure with a load of knowledge waiting to be poured unto the next customer. The situation changes but the receiver still remains to be the agent - the call center agent! However, all of these negativity melts away when the person of interest walks into the floor. A newbie that your heart exclaims for!

As days pass. The hollow floor and its empty dwellers seemed to be getting into your nerves. You are on the verge of getting fed up. But in this "hollowness" someone new sets up a challenge.A perfect being that alleviates your soul at every glance. Talking to the person makes you both feel that you are "legos" thrown into world to find each other and be united. It does not matter who the person is. It does not even matter as to what his/her sexual preference is. The person becomes your inspiration. You continue to stare and appreciate. The magic of having that "first-time feeling" causing ecstasy. The feeling that allows you to be rejuvenated. So now you gloat at every smile. Not even considering for a moment that it was not meant for you. You are blinded, dumbfounded and assured that you feel is the real deal!

The following days you make a slow and steady approach. And at the same time being careful that your simple gesture or words would reveal your true card. The conversations with the person became you new favorite thing to do. While at it you enjoy the state of being amazed at every pixel of that picture perfect picture in front of you called, colleague. Then eventually a perfect match is forged as if heaven and earth commanded it to be!

Both of you now confessed about the desire that you have for each other. Hence, you talk, date, comfort each other, and you hold hands as the calls queue up. You finally brand each other as lovers. You thus, continue to be drugged by an invisible morphine making you realize that the things you do in the office's sleeping room is escalating. Weeks passed by and then both of you concluded that lunch breaks are not enough to release your desires and "love". You try to do it in your boarding house but then the old land lady sees both of you. Eventually, you find yourselves in Recto, Quiapo, Pasay, and for those in Cebu there is Colon, Osmeña Blvd or the one near SM. You now know what is the best time to enter with lesser people. You continue to be drugged with the magic of your LOVE for each other.

Months passed and the contacts with the conversations got lesser. You notice that you are comfortable to be away from each other. You both know that the relationship is on its way down the sink. As your last move to patch things up, you meet at your favorite place. And for the last time you made love. But then everything goes sour. It is over! His/her words has no more spark and bubbles. With this conclusion coming into you like waves of guilt, you now think of the people outside your world. You think of your two year old daughter, your wife, your boyfriend or girlfriend  that you left behind outside our world.

Now you lay on you bed, alone! You stare at the dead ceiling. You are thinking of tomorrow because you have to go to the OB GYN secretly. You know a life is inside you and your husband does not know. It was because of the last ditch to patch things up. Now, you fully realize that you should have not entered into the quicksand of fallacy that our world offers. The fallacy of LOVE! Or should I say, the sense and desire driven love...