by: Silver Cepeda
eBusiness BPO Inc., the first among all the call centers in the Philippines to launch and utilize the Virtual 360 tour. What is a Virtual Tour? By my simple definition: "it is a program/tool that enables people to be in the office and to actually see the facility". This has been used by posh names in the hotel industry to showcase their rooms and accommodations. It gives the viewer a taste of what the company or the facility can offer. In the case of eBusiness it gives potential clients a chance to see its top of the line call center setup empowered by its high end infrastructure. In the call center business it has always been a good idea to bring prospect clients to the site. It materializes marketing or simply proves what is real and what is not. eBusiness BPO showcases its facility with this virtual tour with every corner revealed to a viewer. It's giving you a first hand experience or a taste of the technology and set up that no other center has. It's being there without being there. Thus, allowing clients to be actually in the office without spending thousands of dollars for airline tickets. A concept that the Director of Operations Almira Absin pushed in the company. She has been known as the woman with cost saving solutions impacting and elevating the company's name and performance. This is one way to prove how this company is serious about its commitment to answer and live up to its ever demanding client. eBusiness is the first.
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1 comment:
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